AC Service | Your HVAC system has a very important job, and this is why choosing a high quality service company matters. Since you’ll be dealing directly with the company’s service technicians, consider the HVAC customer service they provide. By relying on an ac service professional you think you can be sure that the job will get done correctly. Not all ac service professionals are created equal though! The team at Air Quality Control is prepared to give you the best service by providing knowledgeable professionals to assess your problem and then deliver results! You deserve the best, and the following positive qualities are what you should expect.
The Tech Should Listen to You
You have first-hand knowledge of your household’s needs, concerns and wishes. Good HVAC customer service means you should always feel heard and understood by the HVAC technician. Expect to be treated with empathy.
Honesty and Transparency
If an HVAC technician is unable to perform a task or solve the issue, this should be stated upfront. You should also be provided with alternative ideas or directed to someone who is in a better position to help you.
Your HVAC technician should be able to draw from experience and knowledge to answer your questions. Access to this industry-specific information is an important part of why you hire a certified HVAC professional for furnace inspections and other important jobs, and you should expect expertise.